Shipping, Cancellation & Refund Policy
Shipping
GM5 is currently shipping all over India.
GM5 understands how important it is to receive your purchased products in the finest condition and on time; hence our team works round the clock to try and get your products across to you in the shortest timeframe possible.
All our products are shipped out between 1 – 3 business days through renowned shipping service providers.
COVID-19 affected areas may get a delayed shipping.
Cancellations
As a policy, orders once placed cannot be cancelled. However, the whole order amount for the products ordered by you will be refunded if the order is lost or undelivered to your preferred location.
GM-5 reserves the right to cancel any order without any explanation for doing so, under the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in a reasonable time.
Returns & Refunds
If the product is found defective, please call to +917347650005 within 7 days of receipt of the product(s). We will arrange the reverse pickup for the product and then issue a new product to the customer.
Original product must be in sealed, unused condition and in it’s original packing.
You also agree and acknowledge that all replacement requests are subject to availability of stock.
